Parcel Delivery Service

Parcel Delivery Service

The lack of a good home parcel delivery service is due to:

1.  The owner not being present;

2.  The requirement for a signature on delivery;

3.  The residence does not have a safe drop location to leave the parcel when owner is not present;

4.  Dogs or any safety issues can prevent delivery;

5.  Some delivery drivers believe it is simply easier to leave a “Sorry We Missed You” Card and return your parcels to a depot or post office parcel locker.


Australian Parcel Box Owners Can Benefit from home parcel delivery locker

Almost all couriers and transporters are more than happy to accept the Australian Parcel Box as a better alternative to a non-delivery. This can be done using an “Authority to Leave (ATL)” instruction to the courier or delivery driver, noting your Australian Parcel Box as the Safe Drop Location. If the coded door is to be used, ensure the Lock Code is included in the delivery instructions.


Australia Post Delivery to Home Parcel Lockers

Common sense has prevailed with Australia Post (including Star Track) changing their terms and conditions to allow “Safe Drop” as an option for your delivery. 

With a simple check option “Use Safe Drop for this Delivery” you can now request the parcel is delivered into your secure parcel box.

If a Signature is not Required

When we don't need a signature for delivery, we'll try to find a suitable place to leave your parcel (The Australia Parcel Box Range is a prefect safe location for parcel drop). If we can't, it'll be taken to a nearby Post Office for collection.

Either way, you'll get a notification telling you where your parcel is.

If a Signature is Required


You can use your ‘MyPost’ account to request a Safe Drop for some parcels, waiving the requirement for signature on delivery. You can even select a location for your parcel to be left.

And if you change your mind, you can cancel Safe Drop up until 1 hour before delivery.


So, to take advantage of this change make sure you:

1.  Have a secure drop location. The Australia Parcel Box Range is a prefectly safe location for parcel drop, both the Oz-eBox and Jo-eBox can fit up to 3 boxes of Wine through the coded door. The Jo-eBox adds a (400h x 450w) stainless steel front Louvre for quick delivery. 

2.  Set up a MYPost account at Australia Post and specify safe drop.

3.  When you order items on line, address them to "Secure Parcel Box" before your street address (Include the access code if Large Parcels are to be delivered through the coded door). In the comments field, make it clear you want the sender to address to safe drop in your parcel mailbox.

Delivery box for home                                                               Australia Post Parcel Lockers